Privacy Policy

1. Information We Collect

To provide a seamless local commerce experience, Citykart collects minimal necessary information:

• Mobile Phone Number: Used exclusively for secure OTP (One-Time Password) sign-in and delivery notifications.
• Delivery Location: City, neighborhood, and street address selected by the user to filter local catalogs and deliver orders.
• Order History: Product items, quantities, and chosen delivery payment method (Cash on Delivery or UPI).

2. How We Use Your Data

Your data is utilized solely to facilitate intra-city commerce between you and eligible local stores. We never sell, rent, or trade your personal information to third-party data brokers or marketing networks.

3. Data Security & Encryption

All customer sessions and catalog queries are encrypted in transit via SSL/TLS. Authentication credentials use secure Firebase Authentication tokens. Only the designated store fulfilling your order receives the customer contact details necessary for dispatch.

4. Cookies & Browser Storage

Citykart uses local browser storage exclusively to remember your selected delivery city, shopping cart items, and active order trackers across page refreshes.

5. Contact Us Regarding Privacy

For inquiries regarding personal data deletion or access rights, contact our Privacy Officer at support@citykart.shop.