How to Open and Grow Your Store on Citykart
Join local merchants who are expanding their daily sales and serving customers across their city through Citykart.
1. Instant Mobile Sign-Up
Register using your mobile number and verified OTP. No complicated paperwork to get started.
2. Upload Your Products
Select your category from the 25 approved retail categories, set prices, units, and inventory levels with autosave.
3. Set Delivery Area
Configure your operating hours, delivery radius (e.g., 5–15 km), and covered neighborhoods in your city.
Seller Terms & Core Responsibilities
By registering a store on Citykart, independent sellers agree to uphold marketplace service standards and acknowledge their sole operational responsibility for:
- Maintaining accurate product listings, descriptions, prices, and stock availability.
- Promptly reviewing incoming orders and accepting or rejecting them in compliance with applicable law and platform policies.
- Safe packaging, order preparation, and accurate fulfillment.
- Arranging and completing doorstep delivery or store pickup within promised timeframes.
- Proactive customer communication regarding order status, stock changes, or delivery updates.
- Fulfilling applicable cancellation, return, replacement, and refund requests in accordance with statutory consumer rights and Citykart published policies.
- Compliance with applicable trade, tax, consumer-protection, licensing, and product-safety laws.
- Resolving product- and fulfillment-related customer inquiries and complaints directly and in good faith.
Direct Payment at Doorstep
Merchants retain full control of their customer relations. Customers pay directly via Cash on Delivery, UPI QR scan, or Card Tap upon receiving their order, ensuring complete transparency and zero delayed payouts.
Create your store profile in less than 3 minutes.